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Your first steps

Sign in, create your first event and invite attendees to register, in about fifteen minutes.

For new users 4 min read Updated

This page is a first-day path for someone who has just been given a HAPR account. It follows an event you are running, from sign-in to the first registration invitation. Each step links to the full guide for that part.

Sign in

  1. 1
    Go to the HAPR sign-in page, or your organisation's own sign-in page if your administrator gave you one.
  2. 2
    Type your work email in Email.
  3. 3
    Press Send me a sign-in link. In the installed app the button is Send me a code.
  4. 4
    Open the link from the email on the same device, or type the code into the boxes in the app.

HAPR has no passwords. If it says No account found for that email, ask your administrator to add you. See Signing in and creating an account.

Find the hub

After you sign in, HAPR opens the first page that suits your role. If you work with events or sourcing, that is the hub, the list of your workspaces. A workspace is one event, one plan or one sourcing project.

Other pages are on the side menu, such as Hub, Settings and, for administrators, Manage users. See Finding your way around and Roles and page access.

Choose where to start

The hub shows a card for each way to begin. Press Create on the side menu to see all of them at any time.

You want toStart with
Compare destinations and costs before you commitPlan a new event. See Planning and choosing a location
Look at venues and hotelsBrowse venues and rooms. See Explore venues and hotels
Ask venues or hotels for bidsRequest and compare bids. See Venue sourcing or Room block sourcing
Agree yearly hotel rates for business travelCorporate hotel program. See Hotel transient rate programme
Run an event that is already bookedManage an event. The steps below follow this one

You only see the cards your organisation is set up for. The rest of this page follows Manage an event.

Create your event

  1. 1
    Press Create, then press Manage events on the Manage an event card. A form titled Create a workspace opens.
  2. 2
    Type the Event name. The Event ID fills in from the name. You can change it, but choose it with care, because registration links and the event website address use it.
  3. 3
    Choose the Type of event and set the Event dates. Add the Venue and an optional Event description if you have them.
  4. 4
    Press Create workspace.
The form for a new event.
  1. 1Type the event name.
  2. 2The event ID. It fills in from the name.
  3. 3Choose the type of event.
  4. 4Choose the event dates.
  5. 5Press Create workspace when you are ready.

If you press Create workspace with a gap, HAPR tells you what is missing, for example Enter or generate an event ID or Choose the type of event. See The event hub.

Your event opens on a page headed Let's set up your event. It shows four starting points, Add or import attendees, Configure registration, Email templates and Set up event website. The next steps follow the same order.

The starting points of a new event.
  1. 1Add or import attendees.
  2. 2Configure registration.
  3. 3Email templates.
  4. 4Set up the event website.

Add your attendees

  1. 1
    Open Attendee manager from the menu inside the event.
  2. 2
    Choose Import list to upload a CSV and match its columns, or Add attendee manually to type one person at a time.

See Attendee manager and Importing spreadsheets.

Set up registration

  1. 1
    Open Registration configuration from the event menu.
  2. 2
    Choose the questions people will answer.
  3. 3
    Press Publish this version to make the form live.

Publish before you invite anyone. HAPR will not send a registration link for a form that is not published. See Registration form setup.

Invite attendees to register

  1. 1
    In Attendee manager, tick the people you want to invite.
  2. 2
    Open Send email and choose Send Registration Link.
  3. 3
    In the Send registration link window, check the number of people and press Send link.

People then show as Invitation sent, and Submitted once they finish. See Invite attendees to register and Emails and messages.

Go further

When registration is under way, these are the usual next jobs.

Get help

Press Help & Support to ask the help assistant. Press Report an issue if something is broken. See Help chat and support.